Updated: March 27, 2026

Copyright 2025-2026 Real-Time Innovations, Inc. (RTI). All rights reserved.

These Cloud-Hosted Connext Evaluation Terms of Use (“Agreement”) govern Licensee’s access to or use of Real-Time Innovations, Inc.’s (“RTI”) cloud-hosted Connext software on a trial or evaluation basis within RTI’s hosted cloud environment (the “Cloud Trial” or “Services”).  BY CLICKING "I ACCEPT" OR BY ACCESSING THE CLOUD TRIAL, YOU: (a) AGREE TO THIS AGREEMENT; (b) ACCEPT RTI’S PRIVACY POLICY; and (c) REPRESENT THAT IF ACTING ON BEHALF OF AN ENTITY, YOU HAVE THE AUTHORITY TO BIND THAT ENTITY. ALL USE OF THE CLOUD TRIAL, INCLUDING THE RTI SOFTWARE, IS SUBJECT TO THIS AGREEMENT.  THIS AGREEMENT ALSO CONTAINS AN AGREEMENT TO ARBITRATE IN SECTION 18 BELOW WHICH WILL REQUIRE LICENSEE TO SUBMIT CLAIMS LICENSEE HAS AGAINST RTI TO BINDING AND FINAL ARBITRATION.  IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT OR YOU DO NOT HAVE THE NECESSARY AUTHORITY TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT ON BEHALF OF LICENSEE, YOU SHOULD NOT ACCEPT THIS AGREEMENT AND YOU MAY NOT USE THE CLOUD TRIAL. ANY USE OF THE CLOUD TRIAL THAT DOES NOT COMPLY WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT IS UNAUTHORIZED AND UNLAWFUL.

1. Definitions

   1. 1. "Development" means writing code within the Cloud Trial that uses the RTI Software via its APIs, tools, or GUI components, all executed and contained within the Cloud Trial.

   1. 2. "Evaluation" means use solely for Licensee’s own educational, research, or evaluation purposes, and expressly excludes any production deployment.

   1. 3. “Licensee” means you, or if you are acting on behalf of an entity, the entity.

   1. 4. "Licensee Content" means data, files, software, code, and other materials (other than Target Applications) that Licensee or its Users upload or create within the Cloud Trial. 

   1. 5. "RTI Software" means the RTI’s software, tools, libraries, components, and documentation made available within the Cloud Trial, including updates.

   1. 6. "Target Application" means a Licensee-developed program created within the Cloud Trial that uses the RTI Software. 

   1. 7. “Trial Period” means ninety (90) days from your acceptance of this Agreement, unless RTI provides written notice of a different trial period.

   1. 8. "User" means an employee or consultant authorized by Licensee to access the Cloud Trial. 

2. License Grant. Subject to the terms and conditions of this Agreement, RTI grants Licensee a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the RTI Software within the Cloud Trial during the Trial Period solely for: (a) evaluating the RTI Software for Licensee's business needs; (b) Evaluation Development within the Cloud Trial; and (c) creating and testing Target Applications within the Cloud Trial for Evaluation purposes only.  Licensee’s Users may use the RTI Software within the Cloud Trial solely for Licensee’s benefit and only in compliance with this Agreement. Licensee acknowledges that no right is granted hereunder to distribute, export, deploy, publish, sublicense, or otherwise make available any RTI Software or Target Application to any third party or outside the Cloud Trial, regardless of form or means of delivery. Any use exceeding this scope requires a separate license from RTI.

3. Restrictions. Licensee agrees that it shall not, and shall not permit any third party to:

   1. download, export, extract, or otherwise transfer any RTI Software component, Target Application, library, or executable from the Cloud Trial to any local system or external environment, except as expressly provided by RTI; 

   2. modify, create derivative works of, reverse engineer, decompile, or disassemble any RTI Software;

   3. market, distribute, rent, lease, loan, timeshare, or otherwise provide access to the Cloud Trial to any third party, or commercially exploit any component of the Cloud Trial;

   4. access or use the Cloud Trial if Licensee is a direct competitor of RTI (or acting on a competitor's behalf) without RTI’s prior written consent in a signed writing, and may not perform or disclose competitive benchmarks, performance tests, or security tests (including network discovery, port scanning, vulnerability scanning, password cracking, or penetration testing); or

   5. use the Cloud Trial for any unlawful, harmful, defamatory, harassing, or infringing purpose.

4. Disclaimer of Warranties. THE CLOUD TRIAL AND RTI SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO WARRANTY WHATSOEVER. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RTI EXPRESSLY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES, GUARANTEES, AND CONDITIONS, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH REGARD TO (A) THE CLOUD TRIAL AND RTI SOFTWARE, INCLUDING ANY UNDERLYING SYSTEMS AND NETWORKS, AND (B) MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, COURSE OF DEALING, USAGE, TRADE PRACTICE, ACCURACY, COMPLETENESS OR RELIABILITY.  RTI DOES NOT GUARANTEE THAT (i) THE CLOUD TRIAL WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT RTI WILL CORRECT ALL ERRORS; (ii) LICENSEE CONTENT OR TARGET APPLICATIONS WILL BE SECURE OR NOT LOST OR DAMAGED; (iii) THE CLOUD TRIAL WILL OPERATE IN COMBINATION WITH LICENSEE CONTENT, TARGET APPLICATIONS, OR ANY OTHER SOFTWARE, HARDWARE, SYSTEMS, OR DATA; OR (iv) THE CLOUD TRIAL WILL MEET LICENSEE'S REQUIREMENTS OR EXPECTATIONS. RTI IS NOT RESPONSIBLE FOR DELAYS OR DAMAGE RESULTING FROM INTERNET OR COMMUNICATIONS INFRASTRUCTURE ISSUES. NO ORAL OR WRITTEN ADVICE FROM RTI OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY. THE CLOUD TRIAL MAY NOT INCLUDE ALL FEATURES AVAILABLE IN A COMMERCIALLY LICENSED VERSION OF THE RTI SOFTWARE. THE CLOUD TRIAL MAY INCLUDE EXPERIMENTAL FEATURES OR ENGINEERING BUILD COMPONENTS (BETA, EARLY ACCESS, OR NON-GENERAL-RELEASE VERSIONS) THAT HAVE NOT UNDERGONE STANDARD COMMERCIAL TESTING AND MAY NOT BE USED IN ANY PRODUCTION SYSTEM. RTI RESERVES THE RIGHT TO MODIFY THE CLOUD TRIAL AND RTI SOFTWARE AT ANY TIME WITHOUT NOTICE.

5. Limitations of Liability and Indemnification. 
   5. 1. Exclusion of Consequential Damages.
      RTI SHALL NOT BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR FOR LOSS OF BUSINESS, PROFITS, REVENUE, GOODWILL, DATA, OR DATA USE, ARISING OUT OF OR RELATED TO ACCESS TO, USE OF, OR INABILITY TO USE THE CLOUD TRIAL OR RTI SOFTWARE, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
   5. 2. Aggregate Cap
      THE AGGREGATE LIABILITY OF RTI FOR ALL CLAIMS UNDER THIS AGREEMENT, REGARDLESS OF THE FORM OF ACTION, SHALL NOT EXCEED $100 (ONE HUNDRED DOLLARS). THESE LIMITATIONS ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN AND LICENSEE ACKNOWLEDGES AND AGREES THAT RTI WOULD NOT BE ABLE TO PROVIDE THE CLOUD TRIAL OR SOFTWARE WITHOUT THEM.
   5. 3. Indemnification
      LICENSEE IS SOLELY RESPONSIBLE FOR THE TARGET APPLICATION(S) AND ANY LICENSEE CONTENT THAT LICENSEE LOADS INTO OR CREATES WITHIN THE CLOUD TRIAL. RTI IS NOT RESPONSIBLE FOR THE SECURITY OF SUCH ITEMS OR MATERIALS. LICENSEE AGREES TO INDEMNIFY, DEFEND, AND HOLD RTI HARMLESS FROM ANY CLAIM, PROCEEDING, SETTLEMENT, OR JUDGMENT (INCLUDING REASONABLE ATTORNEYS' FEES) ARISING OUT OF OR RELATED TO: (a) SUCH TARGET APPLICATIONS AND LICENSEE CONTENT; (b) LICENSEE'S USE OF THE CLOUD TRIAL AND RTI SOFTWARE; (c) LICENSEE'S BREACH OF THIS AGREEMENT; AND (d) LICENSEE'S VIOLATION OF ANY LAW OR THIRD-PARTY RIGHTS.
6. User Accounts. Licensee must maintain a valid account to access the Cloud Trial. Licensee may not share passwords or credentials with unauthorized parties. Licensee is responsible for authenticating and managing all Users, maintaining credential confidentiality, and promptly terminating user records in its local identity infrastructure (including any SSO federation with RTI) when Users depart. RTI is not liable for harm from unauthorized access resulting from credentials not terminated on a timely basis. Licensee is responsible for all activity under its accounts and must notify RTI immediately of any unauthorized use.
7. Fees. The Cloud Trial is provided free of charge during the Trial Period. Post-trial or production use requires a separate commercial agreement with RTI.
8. Support. RTI has no obligation to provide support, updates, or documentation for the Cloud Trial or RTI Software. Any voluntary support is provided "AS IS" subject to Section 4. 
9. Feedback. "Feedback" shall mean any input regarding RTI’s products and/or services (including the Cloud Trial and RTI Software), including changes or suggested changes to RTI’s current or future products and/or services. Notwithstanding anything that Licensee or its Users may note or state in connection with providing Feedback, Licensee agrees that any Feedback provided by Licensee or its Users may be received and treated by RTI on a non-confidential and unrestricted basis. Licensee agrees that RTI shall retain all ownership and intellectual property rights (including all derivatives or improvements thereof) in and to any Feedback provided by Licensee or its Users, and acknowledge that RTI may use the Feedback for any purpose, including but not limited to incorporation or implementation of such Feedback into an RTI product or service, and to display, market, sublicense and distribute such Feedback as incorporated or embedded in any product or service distributed or offered by RTI, on a worldwide, perpetual, irrevocable, transferable, royalty-free and fully paid-up basis.
10. Service Information. RTI may (a) use tools, scripts, software, and utilities to monitor, administer, and provide support in connection with, the Cloud Trial, (b) compile statistical and other information related to the performance, operation and use of the Cloud Trial and RTI Software, and (c) use data and information from Licensee’s use of the Cloud Trial and RTI Software for security and operations management, to create statistical analyses, and for research and development purposes (clauses (a), (b) and (c) are collectively referred to as “Service Information”, and in all cases excluding Licensee Content).  If any rights in or to any Service Information vests in Licensee, Licensee hereby unconditionally and irrevocably assigns to RTI all worldwide intellectual property rights and other proprietary rights to such Service Information, and if such assignment cannot (as a matter of law) be made, Licensee hereby licenses all such Service Information to RTI to use, incorporate, and distribute in any manner RTI sees fit on a worldwide, perpetual, irrevocable, transferable, royalty-free and fully paid-up basis.
11. Licensee Content & Target Application
    
    11. 1. RTI makes no assurances that any of Licensee Content or Target Applications will be secured or that such data will remain confidential. You acknowledge that the Cloud Trial is not designed for use with production data. Licensee agrees not to include confidential or production data in Licensee Content or use the Cloud Trial or RTI Software for any commercial production purpose.
    11. 2. Licensee hereby grants RTI the right and license, during the Trial Period, to host, copy, transmit, and display or execute Licensee Content and Target Applications in connection with your use of the Cloud Trial.
    11. 3. Licensee agrees to provide any notices and obtain any consents related to Licensee’s use of the Cloud Trial and Licensee shall have the sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness and ownership of all of Licensee Content and the Target Applications. Licensee represents and warrants that Licensee Content and Target Applications do not contain any viruses, Trojan horses, worms or other components that would limit or harm the functionality of a computer including RTI’s cloud services.
    11. 4. Licensee remains solely responsible for any regulatory compliance in connection with Licensee or its Users use of the Target Application, Cloud Trial, and RTI Software.
    11. 5. RTI MAY DELETE ANY OR ALL LICENSEE CONTENT AND TARGET APPLICATIONS IN THE CLOUD TRIAL AT ANY TIME AT ITS SOLE DISCRETION, AND SUCH ITEMS OR MATERIALS MAY BE PERMANENTLY LOST.

12. Confidentiality. RTI considers the RTI Software and Cloud Trial environment to contain valuable trade secrets of RTI and its licensors, the unauthorized disclosure of which could cause irreparable harm to RTI and its licensors. Licensee shall not disclose information regarding the RTI Software, Cloud Trial, or related documentation to any third party, and shall not disclose performance or competitive evaluation results without RTI's prior written consent. Licensee shall bind any personnel or subcontractors with access to at least equivalent confidentiality obligations. This obligation survives termination.

13. Term and Termination. This Agreement shall terminate upon the expiry of the Trial Period, unless extended in writing by RTI, or upon Licensee's material breach of this Agreement that is not cured within five (5) days’ written notice, whichever is earlier. Either party may terminate the Trial Period with or without cause with five (5) days’ written notice to the other, provided that RTI may suspend or terminate access to the Cloud Trial immediately for any breach or suspected breach of Section 3. Upon termination, Licensee must cease all access and use to the Cloud Trial and RTI Software. RTI has no obligation to retain or deliver any Licensee Content or Target Applications, which may be irretrievably deleted. Sections 1, 3, 4, 5, 9, 10, 11.4, 11.5, 11.6 and 12 (inclusive) through 20 (inclusive) shall survive termination.
14. Export Control. The RTI Software and Cloud Trial are subject to U.S. Export Administration Regulations and other applicable export laws. By accessing the Cloud Trial, Licensee confirms ongoing compliance with all applicable export laws, including restrictions on destinations, end users, and end use.
15. Government End Users.  If accessed by or on behalf of a U.S. Government unit or agency, the RTI Software was developed at private expense, and constitutes a trade secret of RTI, and is a "Commercial Item" (48 C.F.R. 2.101) consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation" (48 C.F.R. 12.212 and 227.7202). It is licensed to U.S. Government end users only as a Commercial Item and with only the rights granted to all other users herein.
16. Privacy Policy. RTI may process telemetry and other data, including personal information, from Licensee's and its Users' interactions with the Cloud Trial in accordance with RTI's Privacy Policy at www.rti.com/privacy. Contact RTI at support@rti.com for information on telemetry features and opt-out options. BY ACCEPTING THIS AGREEMENT, LICENSEE ALSO ACCEPTS RTI'S PRIVACY POLICY AND THE PROCESSING OF ALL SUCH DATA IN ACCORDANCE THEREWITH.
17. Governing Law. This Agreement shall be governed by the laws of the State of California without regard to its choice of law rules.
18. Dispute Resolution. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT, OR THE BREACH THEREOF, SHALL BE SETTLED BY BINDING ARBITRATION IN SANTA CLARA COUNTY, CALIFORNIA UNDER THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION BY ONE ARBITRATOR APPOINTED IN ACCORDANCE WITH SAID RULES. JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. NOTWITHSTANDING THE FOREGOING, THE PARTIES MAY APPLY TO ANY COURT OF COMPETENT JURISDICTION FOR INJUNCTIVE RELIEF WITHOUT BREACH OF THIS ARBITRATION SECTION.
19. Miscellaneous.  The parties are independent contractors; no partnership, joint venture, or agency relationship exists. RTI may deliver the Cloud Trial through affiliates and subcontractors. RTI may assign this Agreement to any entity acquiring all or substantially all of its business or assets related to this Agreement. Except as may be provided in this Agreement. Licensee may not assign, sub-license, or otherwise transfer this Agreement without RTI’s prior written consent.  RTI shall not be responsible for events outside its reasonable control. This Agreement is the complete and exclusive agreement between the parties regarding the Cloud Trial and supersedes all prior or contemporaneous communications. The failure by RTI to enforce at any time any of the provisions in this Agreement will in no way be construed as a waiver of such provisions.  If any provision of this Agreement is unenforceable as written, the remainder of this Agreement will remain in effect and the unenforceable provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.  Any rule of construction to the effect that ambiguities are to be resolved against the drafting party will not be applied in connection with the construction or interpretation of this Agreement. This Agreement is written in the English language and should they be translated into any other language for convenience or legal requirements, the English language version will control in the event of any conflict to the fullest extent allowed by applicable law.
20. Notices.  Notices to RTI shall be sent in writing to RTI Legal at legal@rti.com.   RTI may provide notices via the Cloud Trial portal or by email to the address on record.