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RTI is the world’s largest DDS supplier and Connext is the most trusted software framework for critical systems.

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Our Professional Services and Customer Success teams bring extensive experience to train, problem-solve, mentor, and accelerate customer success.

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From downloads to Hello World, we've got you covered. Find all of the tutorials, documentation, peer conversations and inspiration you need to get started using Connext today.

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RTI provides a broad range of technical and high-level resources designed to assist in understanding industry applications, the RTI Connext product line and its underlying data-centric technology.


RTI is the infrastructure software company for smart-world systems. The company’s RTI Connext product is the world's leading software framework for intelligent distributed systems.

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RTI Services

Working with RTI customers to increase efficiency and drive project success.

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Tailored Services

World-class architecture and design guidance, fit exactly to each phase of your project life cycle.

Lower Project Risk

Best practices and expertise to help customers mitigate project risk and accelerate time to value.

Expert Guidance

Decades of experience helping customers build some of the world’s most demanding DDS-based systems.

Matching Services to Customer Needs

Kicking off a new project can be an exciting process. But it’s also risky. If you are an architect of a demanding system, you need to meet your challenge – not only to stay on time and budget, but also to carve out a clear path to success.

RTI’s services experts* are the industry’s best. We provide world-class architecture, design guidance, system optimization, deep-dive system analysis and hands-on coding guidance. We design our services to meet your unique needs at each phase of your project. With RTI experts engaged, your system simply has the best chance of success. 

Phases of Success-Plan Services

From architectural design to security assessments to advanced training, RTI Customer Success and RTI Professional Services help customers reduce project risk and cost with tailored guidance and relevant best practices throughout the project life cycle.

Project Onboarding

We guide your learning journey through our comprehensive RTI Academy online training. At each stage, a senior architect works with you to design your system basics.  This includes a data model (what to share), Quality of Service (when to share it), system applications (what components are in your system), and running and analyzing your system with our tools. Onboarding includes training and five specific mentoring sessions and it’s free with new Project licenses.

Project Onboarding

Project Foundation

Connext is a powerful architecture. Like chess, the moves are simple but the strategy is not. Importantly, the opening makes all the difference.  

Start on the right path with Project Foundation. We will help you transition from your onboarding prototype to a robust and scalable architecture. We help you follow best practices to start with a strong architecture. The best path to a great journey is to start off in the right direction.


Project Development

After you establish a foundation, ongoing Project Development services help you through the journey. We will recommend when to address performance, security, scalability, integration, deployment preparation, and more. RTI helps you tune and align your architecture, anticipate challenges and implement best practices. We help ensure your project stays on track.


Project Sustainment

In the Project Sustainment phase, RTI offers expert assistance on an as-needed basis. We stand by to help you tackle challenges, optimize, or explore new capabilities. Project Sustainment is ideal when the product deploys or approaches maturity.


RTI Success-Plan Services

The journey begins with free onboarding for new Projects and RTI Academy training for all licensed commercial users. From there, tailored Success-Plan Services accelerate each phase of your project’s life cycle.

The RTI Services engineers quickly grasp the big picture architecturally. They listen well and work seamlessly with both our architects and developers to help us successfully develop our next generation energy conversion systems. They have shown time and time again that they are determined to help us solve our problems.
James Ethridge
Principal Software Engineer, Alencon Systems
The RTI Services team delivers very high value, year after year. Their team has very high levels of engineering knowledge and creativity. As a result of their extensive experience and deep distributed system expertise, they've been instrumental in helping us meet our milestones and timelines.
Wayne Saari
Director of Software Engineering, DocBox, Inc.
The consulting team at RTI did in two weeks what takes most engineers months to complete. They managed to understand the system, write software for the system and integrate the software quickly and efficiently. They were determined to solve our problem within our timelines and make the software configurable so our team could pick up where they left off.
David J.
Cannon VP Research and Development, Seicor International Corporation
If we would have partnered earlier with RTI in our design, then we would have most likely prevented the problems that the RTI Professional Services engineer ultimately fixed. We appreciate the RTI expert looking at our architecture and questioning why, which ultimately leads to improvements/optimizations when realizing there are better ways to do things.
RTI Customer: Architect and Lead at Transportation Company
We wanted to thank our CSM for her work, her continuous follow-ups, all communication and engagement. All of our colleagues are very responsive and our CSM does a great job keeping the communication going – even if we sometimes lack quick feedback. In simple words, we are very happy and really appreciate it!
RTI Customer: Team Lead at Avionics Company

Looking for more? Check these out:


RTI Customer Snapshots

Learn about optimizing system performance through expert, on-site consulting, from the customer point of view.

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Targeted services to deliver the guidance and support you need.

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Learn about the building blocks used to design our Success-Plan Services.

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Custom Projects

For software development or other unique needs, the RTI Services team also provides the flexibility to engage RTI Services for custom work beyond what's possible with a Success Plan. Our team of experts can deliver solutions across a variety of custom services.

Contact your Customer Success Manager (CSM) or Account representative to explore how RTI Services can augment your team’s development efforts.

*The RTI Professional Services team includes people who hold an active U.S. Security Clearance. Contact your local representative for more information if your project requires cleared or other specific personnel.