Working with mission-critical, DDS-based, Connext systems across the world
RTI Professional Services is your trusted partner, bringing extensive experience working with mission-critical, DDS-based, Connext systems across the world. Whether on-site or remote, we provide training, deep-dive analysis, recommendations and hands-on code changes to ensure systems work as intended.
Through years of successful projects, we’ve accumulated deep knowledge about best practices, system optimization and the key tradeoffs to satisfy customer requirements. With over 350 years of combined distributed system design experience and 130 years of DDS experience, our services engineers work with RTI customers to help them succeed, providing customized service offerings, from architectural design to security assessments to basic training. Working closely with RTI’s growing customer base, we continually discover better, smarter, and more effective ways to help our customers succeed.
RTI Academy is an on-demand, virtual learning platform developed by our experts to provide RTI customers flexible access to Connext product training. Created to accommodate the shift toward remote work and training, RTI Academy enables access to training at your pace, with the ease of returning to the materials whenever needed. As your team grows, your new team members will have access to the same training plan for building distributed systems using RTI Connext. Find more details here or go directly to the customer login.
There’s no room for error in designing, integrating and deploying intelligent distributed systems. RTI Professional Services gives Connext users the assistance needed throughout the entire project lifecycle by offering a wide range of service offerings known as RTI Xcelerators.
RTI Xcelerators fall under three main categories and objectives:
Receive live training covering RTI products, tools, capabilities and best practices.
Accelerate the speed at which your target goals are achieved by applying RTI expertise throughout the development lifecycle.
Address your unique challenge with a dedicated resource on a negotiated timeline.
Get more extensive support for system design or troubleshooting.
In addition to all the benefits of Basic, the Essential support plan provides:
The Premium support plan provides our highest level of comprehensive support for your project.
It includes all of the benefits of Essential support, plus:
The RTI Services engineers quickly grasp the big picture architecturally. They listen well and work seamlessly with both our architects and developers to help us successfully develop our next generation energy conversion systems. They have shown time and time again that they are determined to help us solve our problems.
The RTI Services team delivers very high value, year after year. Their team has very high levels of engineering knowledge and creativity. As a result of their extensive experience and deep distributed system expertise, they've been instrumental in helping us meet our milestones and timelines.
The consulting team at RTI did in two weeks what takes most engineers months to complete. They managed to understand the system, write software for the system and integrate the software quickly and efficiently. They were determined to solve our problem within our timelines and make the software configurable so our team could pick up where they left off.
*The RTI Professional Services team includes people who hold an active U.S. Security Clearance. Contact your local representative for more information if your project requires cleared or other specific restrictions.