Privacy Statement

Privacy is a priority to us at RTI.

We use the following guidelines to protect the information we collect during your visit to our Web site,, over the telephone, at trade shows, or through any other interaction. Because these guidelines affect information about you, please read them carefully and contact us if you have any questions or concerns.

What information does RTI gather online?

Every time you visit, we automatically collect information such as your IP address -- the Internet address of your computer, the Web page from which you came, and a record of your activity on our site. This information is gathered to learn more about traffic patterns on so we can improve our Website. RTI does not use this information to identify you personally.

For some areas of our site, we ask you to provide additional information that helps us enhance your site visit, assist you with technical support issues, or permit post-visit follow-up.

How does RTI use information collected about me?

We use the information we receive from you to tailor your experience and provide you with the specific information or services you are seeking. This information remains confidential. We add any information you provide to our customer database. Therefore, you may receive periodic mailings, e-mails, or telephone calls from us about new products and services, discounts, special promotions, or upcoming events. Information added to our customer database is aggregated with other information previously collected.

At any time, you can change the information we have stored in our customer database or request not to be contacted.

How does RTI use cookies?

A cookie is a small file, typically only a few bytes, placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. At RTI, we primarily use cookies to tailor a Web application to you. We also use cookies to help us analyze Web traffic. By accepting cookies, we do not gain access to your computer or any personal information about you, other than the data you chose to share with us.

RTI reserves the right to release any information about you to protect our systems or business. We can release this information without a subpoena, warrant, or other court order in response to court and governmental orders, civil subpoenas, discovery requests, and other legal requirements.

How can I update my information or remove myself from your customer database?

To change or update your personal information, remove yourself from our customer database, or remove yourself from certain provisions of this privacy statement, e-mail

Please allow four to six weeks for these changes to take effect in our internal customer databases. Note, your information cannot be completely "deleted" from our database. Although RTI complies with your request to be removed in whole or in part by blocking your information, there will be residual information that remains within our database and other internal records, which may or may not contain such personal information.

Does RTI maintain third-party Web site links?

Any links to third-party Web sites are provided on as a benefit to you, however a third party controls them.

How can I contact RTI?

If you have any questions about this Privacy Statement, the practices of our Web site, or your dealings with RTI, contact:

RTI Privacy Officers
232 East Java Drive
Sunnyvale, CA 94089

Tel: (408) 990-7400