Our support plans provide customized support with maximum flexibility, tailored to your project and budget. Read detailed information about our Support and Services, here.
Basic
Remote support for one developer (phone, email and web support) and access for each licensed Project developer to the Basic courses in RTI AcademyTM.
Essential
Get more extensive support for system design or troubleshooting. In addition to all the benefits of Basic, the Essential support plan provides live training and access to the RTI XceleratorsTM catalog. Included in this plan are three live, instructor-led training days and three days of RTI Xcelerators per year. Under the Essential support plan, each licensed Project developer will have access to the Basic and Essential courses in RTI Academy.
Premium
The Premium support plan provides our highest level of comprehensive support for your project. It includes all of the benefits of Essential support, plus six to eighteen additional days of RTI Xcelerators. Under the Premium support plan, each licensed Project developer will have access to all of the Basic, Essential and Premium courses in RTI Academy.
