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Anyone can search our public knowledge base and FAQs.

Current subscribers can access RTI support as follows:

  • Use the customer "Portal login" box to submit and track support requests, download and search product documentation, and access software downloads.
  • Email:
  • RTI Support – USA: +1 (408) 990-7444
  • RTI Support – EMEA +34 (958) 27 88 62

To purchase a support subscription, please contact your local RTI representative, or contact us at; +1 (408) 990-7400.

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An extensive library of Connext DDS documentation provides support for all levels of users, from beginner to advanced.

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RTI Community is open to any Connext DDS user and contains an interactive forum, technical information, areas for special interest groups, university projects and more.

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