***Please note that RTI has restrictions for onsite services. If you are interested in onsite services, contact your Customer Success Manager to determine if your onsite request can be satisfied.***
Live Connext Training Overview
Live, instructor-led training is delivered remotely via videoconferencing with no limits on the number of attendees. If you require in-person training, please email email@example.com to learn about live, in-person training restrictions and whether this option is available for you.
How to Schedule Your Live Training
Once you are ready to schedule your live training, please fill out the Scheduling Form below. You can select your live training option from the “What type of Xcelerator would you like to schedule?” dropdown. A representative will contact you with next steps.
For scheduling inquiries concerning these services or assistance with completing the forms please contact your account team or firstname.lastname@example.org.
About RTI Professional Services
The RTI Professional Services team helps organizations around the world optimize their high-performance Connext-based systems. With extensive experience designing distributed systems and detailed DDS knowledge, our services engineers deliver results ranging from architecture and design review to performance optimization to operational efficiency gains to locating problems in homegrown code. Whether on-site or remote, we provide training, deep-dive analysis, recommendations and hands-on code changes to ensure systems work as intended.
RTI’s Customer Success (CS) team then helps ensure that our customers get the most value from our products and services. The CS team works closely with customers to help plan and execute product training as well as customized mentoring to bridge the learning curve. Consistently monitoring customer support requests, the CS team will work so that all critical issues are resolved in a timely manner. RTI is an advocate for all customers, applying feedback to drive changes in the product and the way we do business.
Through hundreds of successful projects, we’ve accumulated deep knowledge about best practices, system optimization and the key tradeoffs to satisfy customer requirements. Working closely with RTI’s growing customer base, we continually discover better, smarter, and more effective ways to help our customers succeed.