***Please note that RTI has restrictions for onsite services. If you are interested in onsite services, contact your Customer Success Manager to determine if your onsite request can be satisfied.***
Architecture Study Overview
Thank you for your purchase of an RTI Architecture Study. An RTI Architecture Study helps you maximize the value of your investment in RTI Connext DDS, the most powerful and reliable connectivity framework for autonomous systems . RTI’s expert Professional Services team works closely with your team to understand your specific project use case and requirements, and then creates a personalized architectural strategy for applying Connext to your system. As a result, you’ll be in a better position to meet your short and long-term goals, while avoiding potentially costly rework late in the design cycle.
Architecture Study Steps
The Architecture Study is typically performed over the course of 5 to 8 calendar weeks following the on-site kick-off meeting, depending on your schedule. We strive to schedule the on-site kick-off meeting within 8 weeks following receipt of the scheduling form, based on your schedule and RTI resource availability. Architecture studies must be scheduled within 6 months of purchase. Travel expenses are included in the purchase price.
Thank you, and we look forward to working with you.
About RTI Professional Services
The RTI Professional Services team helps organizations around the world optimize their high-performance Connext-based systems. With extensive experience designing distributed systems and detailed DDS knowledge, our services engineers deliver results ranging from architecture and design review to performance optimization to operational efficiency gains to locating problems in homegrown code. Whether on-site or remote, we provide training, deep-dive analysis, recommendations and hands-on code changes to ensure systems work as intended.
RTI’s Customer Success (CS) team then helps ensure that our customers get the most value from our products and services. The CS team works closely with customers to help plan and execute product training as well as customized mentoring to bridge the learning curve. Consistently monitoring customer support requests, the CS team will work so that all critical issues are resolved in a timely manner. RTI is an advocate for all customers, applying feedback to drive changes in the product and the way we do business.
Through hundreds of successful projects, we’ve accumulated deep knowledge about best practices, system optimization and the key tradeoffs to satisfy customer requirements. Working closely with RTI’s growing customer base, we continually discover better, smarter and more effective ways to help our customers succeed.